Privacy Policy
At SOGECO SRL, we take your privacy seriously and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our digital services, including our website ecostorum.com.
This policy complies with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection laws. It applies to:
Customers and buyers
Prospective customers
Website visitors
Suppliers and business partners
We only collect personal data necessary for specific, legitimate purposes and retain it only as long as needed to fulfill those purposes.
You may provide personal information when you:
Make a purchase or create an account
Contact our customer support team
Subscribe to newsletters or marketing communications
Participate in surveys, promotions, or feedback requests
Browse or interact with our website (see our [Cookie Policy] for more details)
The data we collect depends on your relationship with SOGECO SRL:
| Purpose | Data Collected | Legal Basis | Retention Period |
|---|---|---|---|
| Order processing | Name, address, company details, VAT, email, phone | Contract | 5 years after purchase |
| Customer support | Contact details, communication history | Contract | 5 years |
| Marketing communications | Name, email, preferences | Consent | Until consent is withdrawn |
| Targeted advertising | Purchase and browsing behavior | Consent | Until consent is withdrawn |
| Surveys and feedback | Name, email, responses | Legitimate interest | 1 year |
| Usage analytics | Anonymized or aggregated data | Legitimate interest | 1 year |
| Legal obligations | Data required by law | Legal obligation | As required |
| Purpose | Data Collected | Legal Basis | Retention Period |
|---|---|---|---|
| Inquiry responses | Name, email, message | Legitimate interest | 3 months |
| Newsletter subscription | Name, email | Consent | Until consent is withdrawn |
| Marketing activities | Preferences, interactions | Consent | Until consent is withdrawn |
| User feedback | Name, email, responses | Legitimate interest | 1 year |
| Website performance | Pseudonymized analytics | Legitimate interest | 1 year |
| Security and fraud prevention | IP address, technical logs | Legitimate interest | 1 year |
| Legal obligations | Relevant user data | Legal obligation | As required |
We do not sell your personal data. However, we may share it with trusted third parties under strict data protection agreements, such as:
Shipping and logistics providers
Hosting and cloud service providers
Marketing and analytics platforms
Legal or regulatory authorities when required by law
All third-party partners are contractually required to process your data securely and in full compliance with GDPR.
We implement robust technical and organizational measures to safeguard your data, including:
Secure encryption and restricted access controls
Regular software updates and continuous security monitoring
Staff training on data protection best practices
Encrypted backups and disaster recovery plans
While no system is completely immune to risks, we continually enhance our security practices to reduce vulnerabilities.
You have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data (under certain circumstances)
Restrict processing of your data
Object to marketing or profiling
Receive your data in a portable format
To exercise your rights, please contact us using the details below.
SOGECO SRL
Località Bandone 1/G – 10082 – Cuorgnè (TO), Italy
Email: info@ecostorum.com
VAT Number: IT0526700018
This Privacy Policy may be updated periodically to reflect legal updates or changes in our services. The most recent version will always be available on ecostorum.com. Where required by law, we will notify you and request renewed consent for significant changes.